Returns & Exchanges
SIMKHAI accepts returns on unworn, unwashed, and unaltered items with original tags attached within 21 days of the purchase date. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all original designer tags are included.
Ship and Track
Drop off your package at the designated carrier location; your refund will be processed within 7-10 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing